Visiting Your Physician

Welcome to Medical Associates of Arlington! We have compiled a list of guidelines below, in effort to support our mission of providing quality care for all of our patients. Please review these guidelines and inform the staff if you have any questions, concerns or suggestions that may be considered to enhance the level of service we strive to provide.

What to Bring (Reminders)

All new patients will need to be an updated medication list, recent hospitalization data (if applicable), pharmacy information, and any past medical records or legal documents related to healthcare treatment.

If you regularly take medication(s), please bring either a list of medications or the bottles in which you received them from the pharmacy so that you can review your prescriptions with the Clinician and your medication list can be updated in our system.

Save time...Print and fill out forms before your appointment.

No-Shows/Late Appointment Cancellations

Cancellations that are received less than 24-hours prior to the scheduled appointment time will be considered a no-show, and the patient will be billed $30. Patients who do not show for their appointment will be charged $30. Please note that these fees are the responsibility of the patient, therefore will not be covered by insurance.

Prescription Refills

Prescription refill requests are to be faxed from the pharmacy directly to the office. Our fax number is 703.717.4248. Patients requesting new prescriptions must be seen for an appointment by a Clinician. Antibiotics are not prescribed over-the-phone. Patients who request an antibiotic must schedule an appointment.

Some prescription refills will require a follow-up appointment in the office prior to authorization. The Clinician will review the faxed request from the pharmacy, as well as the patient's medical record, to determine appointment needs. The patient will be contacted by the staff to schedule such appointment if necessary.

Please allow 48-hours to fill prescription requests. Plan ahead for refills when traveling and for daily usage to prevent lapses of medicine refills.

Nurse/Lab Visits

Patients in need of LAB ONLY visits are asked to call the office in advance to schedule an RN appointment. We will accept walk-ins for lab appointments only during scheduled hours. Please inform the staff at the time of scheduling that it is for labs only, and ensure that clinician orders are on file in our office. In general, we will be unable to draw labs requested by outside physicians. New patient will be required to meet with a clinician prior to lab testing.

Lab-only hours are from 8am-1030am M-F at HOME office only!

Nurse visits, consisting of vaccine administration/blood pressure checks may be scheduled Monday - Friday, from 8am-11am, but must be scheduled in advance. Please ask the Medical Assistant/Nurse when the results will be available. Please allow for at least 2 business days for routine labs, and longer for more specialized testing.

Referrals

Patients in need of a Referral to a Specialist due to their insurance company guidelines must notify the office in advance of this request. Please allow up to 7 business days for the referral to be processed. In the event of an emergency referral, deemed an emergency by the Clinician or outside Provider, the request will be processed within 24-hours.

Emergency Referrals will be faxed upon completion to the facility/clinician providing the treatment.

Non-urgent referrals will be mailed to the patient directly. All referrals are scanned into the patient's Electronic Medical Record (EMR) for future reference.

Due to the amount of time associated with generating referrals, there may be a fee associated with misplaced referrals. All patients are encouraged to allot adequate time for processing and keep referrals in a safe place.

Medical Records Release

For all NEW patients, please be sure to obtain a release form from the receptionist to be sent by our office to your previous doctor(s) at the time of check-in.

For established patients who have not been seen in our new practice, please be sure to complete a release form that we may obtain your medical records from Dr Walsh's previous practice location.

When requesting a release of medical records from our practice, please allow 7 business days from the date the release was received for your request to be processed. The fees associated with releasing records from MAA are as follows: $10 Processing Fee + $.50/page for the first fifty (50) pages & then $.25/page for all subsequent pages.

Thank you for choosing Medical Associates of Arlington.

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